Cancellation Policy

Regular excursions:


More than 7 days before the day of the activity – No cancellation charges
Between 4 – 7 days before the day of the activity – 30% cancellation charge
Less than or equal to 3 days before the day of the activity – 100% cancellation charge


Private Tours:


30 days before without penalty
Between 15 – 30 days before the day of the activity – 30% cancellation charge
Less than or equal to 15 days before the day of the activity – 100% cancellation charge


VOLCANIC Boat Party:


More than 15 days before the day of the activity – There are no cancellation charges
Between 7 – 15 days before the day of the activity – 30% cancellation charge
Less than or equal to 7 days before the day of the activity – 100% cancellation charge


Refunds and Cancellations


Regular excursions:


All returns and cancellations are returned in 3 - 5 business days from the time of the request.

Private Tours:


All cancellations and refunds will be processed from the 20th of the expired month, 30 days after the cancellation or refund of the excursion
For reasons of the pandemic we can be promptly delayed with refunds (*) and cancellations up to 90 days maximum, we ask for patience. It is because of the pandemic that we find ourselves in a situation where we have to take these measures in order to sub-exist, we hope for your understanding about it.
From 2023 this will be changed and returns and cancellations are returned at the time of request.

VOLCANIC Boat Party:


All cancellations and refunds will be processed from the 20th of the expired month, 30 days after the cancellation or refund of the excursion
For reasons of the pandemic we can be promptly delayed with refunds (*) and cancellations up to 90 days maximum, we ask for patience. It is because of the pandemic that we find ourselves in a situation where we have to take these measures in order to sub-exist, we hope for your understanding about it.
From 2023 this will be changed and returns and cancellations are returned at the time of request.

Dolphin Playa Catamaran

 Free bar in beer,coctail & softdrinks & water
 Bus transport from hotel to harbour and back
 Complete Lunch.
 Snorkeling and Bananaboat included.

Yacht Charter

 Dolphin Search Guaranteed! Maximum 10 persons.Complete Lunch(*).
 Beer,Wine,Sangria,softdrinks & water
 Transfer Optional(*) from hotel and back
 Dolphin Search Guaranteed! Maximum 10 persons.
 Swimstop , snorkeling equipment included.

Luxurious Sailing Secret Yacht Charter

 Unique and comfortable 24m private rental sailboat
 Uniformed staff,comfortable chill out
 Luxury comodity & snorkeling
 Sailing to the most beautiful beaches,lunch and soft beverages.

Dolphin Playa Catamaran

 Free bar in beer,coctail & softdrinks & water
 Bus transport from hotel to harbour and back
 Complete Lunch.
 Snorkeling and Bananaboat included.

Yacht Charter

 Dolphin Search Guaranteed! Maximum 10 persons.Complete Lunch(*).
 Beer,Wine,Sangria,softdrinks & water
 Transfer Optional(*) from hotel and back
 Dolphin Search Guaranteed! Maximum 10 persons.
 Swimstop , snorkeling equipment included.

Luxurious Sailing Secret Yacht Charter

 Unique and comfortable 24m private rental sailboat
 Uniformed staff,comfortable chill out
 Luxury comodity & snorkeling
 Sailing to the most beautiful beaches,lunch and soft beverages.


If you are thinking about private boat hire...

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